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connect first help chemdry clean up

Chemdry is the UK’s leading carpet and upholstery cleaning franchises with over 600 independent franchises across the length and breadth of the country.

The industry is extremely competitive with many customers using directories such as the Yellow Pages to source and contact potential suppliers.

As a member of the Chemdry Franchise group, Castle Chemdry, focuses on providing the very best of customer service and the highest levels of workmanship. They have established an impressive client base over their 5 year history and have an active referral scheme.

Castle Chemdry Managing Director, David Hunt said “Connect First are now an integral element of our business providing us with a first class service and a professional reception to our business. Castle Chemdry have 3 service engineers on the road and our services enable them to ensure every member of the team is a revenue generator instead of an overhead.

He added, “The value of Connect First is easily measurable. If I have to take a call on a job then it costs me in terms of productivity and it reflects badly on the client. If I let the call go through to the answer machine, then I have as good as lost the client as I know that they will move to the next company in the directory.”

“Connect First services have allowed us to cement our position as one of the area’s leading players not to mention winning us countless number of contracts, including one 15 minute burst in one day where calls to Connect equated to almost £1500 in orders and 3 excellent long term customers.”

For fantastically clean carpets and upholstery in your office or home contact Castle Chemdry on or telephone 0131 652 2991.

To visit the Chemdry UK website click here.

If you would like to enjoy similar benefits, contact our customer service team now.


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